Hey! These docs are for version 6.4, which is no longer officially supported. Click here for the latest version, 6.7!


## Overview

This document describes the steps required to upgrade an existing Opsview Monitor 6.0, 6.1 or 6.2 system running on either a single server instance or a distributed Opsview environment (with a remote database and slaves) to version 6.3 of Opsview Monitor.

Depending on the size and complexity of your current Opsview Monitor system, this process may take between a few hours to a full day.

### Summary of process

  • Back-up your Opsview data

  • Upgrade Opsview Deploy and Opsview Python

  • Run deployment process

  • Verify processes started

  • Upgrade Opspacks

  • Apply changes in Opsview Monitor

## Limitations

(None)

## Upgrade process

### Minor upgrades

Minor upgrade information

When performing any upgrade it is advisable to take a backup of your system and therefore this is why the minor upgrade steps mirror that of the main upgrade steps

  • once your system is backed up, the process would be as per the ["Upgrading: Automated"](🔗) Steps below

  • To see what has changed throughout the versions you may navigate to ["Fixed Defects"](🔗)

### Activation Key

Ensure you have your activation key for your system - contact Opsview Support if you have any issues.

### Backup your Opsview data/system

Please refer to [Common Tasks](🔗) for more information.

Run the below command as root which will back up all database on the server:



The MySQL root user password may be found in `/opt/opsview/deploy/etc/user_secrets.yml`.

Ensure you copy your database dump (`/tmp/databases.sql.gz` in the above command) to a safe place.

### Opsview Deploy

Upgrading to a new version of Opsview Monitor requires the following steps:

  • Add the package repository for the new version of Opsview Monitor

  • Install the latest Opsview Deploy (opsview-deploy) package

  • Install the latest Opsview Python (opsview-python) package

  • Re-run the installation playbooks to upgrade to the new version

Once the upgrade has completed, all hosts managed by Opsview Deploy will have been upgraded to the latest version of Opsview Monitor.

#### Upgrading: Automated




Once completed, continue with the [Post-upgrade Process](🔗)

#### Upgrading: Manual

Amend your Opsview repository configuration to point to the 6.3 release rather than 6.0/6.1/6.2

##### CentOS/RHEL/OL

Check the contents of `/etc/yum.repos.d/opsview.repo` matches the following, paying special attention to the version number specified within the `baseurl` line:


##### Debian/Ubuntu

Check the contents of `/etc/apt/sources.list.d/opsview.list` matches the following, paying special attention to the version number specified within the url. NOTE: replace 'xenial' with your OS name (as per other files within the same directory).



#### Update Opsview Deploy

##### CentOS/RHEL/OL

##### Debian/Ubuntu


### Pre-Deployment Checks

Before running opsview-deploy, we recommend Opsview users to check the following list of items:

#### Manual Checks

WhatWhereWhy
All YAML files follow correct YAML formatopsview\_deploy.yml, user\_*.ymlEach YAML file is parsed each time opsview-deploy runs
All hostnames are FQDNsopsview_deploy.ymlIf Opsview Deploy can't detect the host's domain, the fallback domain 'opsview.local' will be used instead
SSH user and SSH port have been set on each hostopsview_deploy.ymlIf these aren't specified, the default SSH client configuration will be used instead
Any host-specific vars are applied in the host's "vars" in opsview_deploy.ymlopsview\_deploy.yml, user\_*.ymlConfiguration in user_*.yml is applied to all hosts
An IP address has been set on each hostopsview_deploy.ymlIf no IP address is specified, the deployment host will try to resolve each host every time
All necessary ports are allowed on local and remote firewallsAll hostsOpsview requires various ports for inter-process communication. See: [Ports](🔗)
If you have rehominguser_upgrade_vars.ymlDeploy now configures rehoming automatically. See [Rehoming](🔗)
If you have Ignore IP in Authentication Cookie enableduser_upgrade_vars.ymlIgnore IP in Authentication Cookie is now controlled in Deploy. See [Rehoming](🔗)
Webserver HTTP/HTTPS preference declareduser_vars.ymlIn Opsview 6, HTTPS is enabled by default, to enforce HTTP-only then you need to set opsview_webserver_use_ssl: False. See [opsview-web-app](🔗)

For example (opsview_deploy.yml):



#### Automated Checks

Opsview Deploy can also look for (and fix some) issues automatically. Before executing 'setup-hosts.yml' or 'setup-everything.yml', run:



If any potential issues are detected, a "REQUIRED ACTION RECAP" will be added to the output when the play finishes.

The automatic checks look for:

CheckNotes or LimitationsSeverity
Deprecated variablesChecks for: opsview_domain, opsview_manage_etc_hostsMEDIUM
Connectivity to EMS serverNo automatic detection of EMS URL in opsview.conf overridesHIGH
Connectivity to Opsview repositoryNo automatic detection of overridden repository URL(s)HIGH
Connectivity between remote hostsOnly includes LoadBalancer ports. Erlang distribution ports, for example, are not checkedMEDIUM
FIPS crypto enabledChecks value of /proc/sys/crypto/fips_enabledHIGH
SELinux enabledSELinux will be set to permissive mode later on in the process by setup-hosts.yml, if necessaryLOW
Unexpected umaskChecks umask in /bin/bash for 'root' and 'nobody' users. Expects either 0022 or 0002LOW
Unexpected STDOUT starting shellsChecks for any data on STDOUT when running `/bin/bash -l`LOW
Availability of SUDOChecks whether Ansible can escalate permissions (using sudo)HIGH

When a check is failed, an 'Action' is generated. Each of these actions is formatted and displayed when the play finishes and, at the end of the output, sorted by their severity.

The severity levels are:

LevelMeaning
HIGHWill certainly prevent Opsview from installing or operating correctly
MEDIUMMay prevent Opsview from installing or operating correctly
LOWUnlikely to cause issues but may contain useful information

By default, the check_deploy role will fail if any actions are generated MEDIUM or HIGH severity. To modify this behaviour, set the following in `user_vars.yml`:



The following example shows the 2 MEDIUM severity issues generated after executing check-deploy playbook



### Run Opsview Deploy



## Post-upgrade process

### Run Post-upgrade tasks



### Verify processes started

To verify that all Opsview processes are running, run:



If the opsview-agent process is not running after deployment, run:



If watchdog is not running after deployment run:



### Upgrade Opspacks

Run the following as the "opsview" user:



This may take a moment to run.

### Syncing all Plugins to Collectors

This step will copy all updated plugins on the Master Server to each of the Collectors and should be run as the _root_ user:



### Apply Changes in Opsview

In the Opsview application UI, navigate to "Configuration" - "Apply Changes", and run "Apply Changes".

### Reporting Email Configuration

As part of the upgrade to this Opsview Monitor release, the JasperReports Server part of the Reporting Module has been upgraded from 5.1.1 to 7.1.1. With this upgrade, the file `js.quartz.properties` will be replaced, overwriting any contents in it. This file is used to configure the emailing capabilities of the Reporting Module and will need reconfiguring if it was previously configured.

To edit this file, open `/opt/opsview/jasper/apache-tomcat/webapps/jasperserver/WEB-INF/js.quartz.properties` in a text editor and edit the default "report.scheduler.mail.sender." values to match your requirements. See [Reports - optional module](🔗) for more details.

### Upgrade to Opsview Monitor 6.4

Once you have upgraded to **Opsview Monitor 6.3**, you can perform an In-place to **Opsview Monitor 6.4**, for more information go to [Upgrade from Opsview Monitor 6.3](🔗)