Hey! These docs are for version 6.3, which is no longer officially supported. Click here for the latest version, 6.7!

Covered by SupportNot Covered by Support
InstallationArchitecture and Monitoring Design
DiagnosisThird Party Service Checks [4]
ConfigurationCode Development
Service Checks included with OpsviewOperating Systems
Usage according to documentationPackage dependencies issues unrelated to Opsview
Bug Reports [1]Opsview Community / Core
Bug Fixes [1]InfluxDB [5]
Oracle MySQL 5.1, 5.5, 5.7 & MariaDB v5.5 [2]
High Availability / Disaster Recovery Configuration [3]

[1] In line with our published [Opsview Support Policy](🔗) [2] MySQL / MariaDB must be packages made available to you by either your operating system vendor (for example, Red Hat) or the Oracle Corporation / MariaDB project. Please note, software issues specifically relating to MySQL / MariaDB are not supported outside of their operation as a database for Opsview; for example:

  • Replication issues resulting from a defect in the database application

  • Software application defects covered under your operating system support contract

[3] With the purchase of High Availability or Disaster Recovery component [4] We will make reasonable efforts to assist where appropriate [5] InfluxDB is a third party package provided by InfluxData. Opsview does not provide InfluxDB directly, instead,​ we provide a client component that is able to communicate with InfluxDB to query and store data. Opsview supports the use of InfluxDB 1.1.x and 1.2.x