Opsview Knowledge Center

FAQs about Opsview Monitor 6.0 EA

What is Opsview Monitor 6.0 Early Adopter (EA)?

  • Opsview Monitor 6.0 represents the future of IT operations. It has been designed to tackle real-world hybrid IT monitoring challenges, particularly where enterprises need unified insight into the performance of dynamic workloads running in a mixture of bare-metal, virtualized, and cloud environments.
  • Whilst Opsview Monitor 6.0 includes some exciting new features, the biggest change is replacing Nagios™ with our own, web-scale monitoring engine.
  • Opsview Monitor 6.0’s new architecture is designed to deliver significant performance improvements for all customers, especially those monitoring over 1,000 hosts.
  • The technologies used in Opsview Monitor 6.0 will ensure that you can continue to rely on Opsview Monitor as you modernize and scale your IT environment.

Should I upgrade my existing production Opsview Monitor 5.X system to 6.0 EA?

  • To see if you are an Early Adopter candidate, please read the section Should I adopt Opsview Monitor 6.0 EA? in the Release Notes or contact our Customer Success team using our Support Portal.
  • If you are an Early Adopter candidate, remember that there is currently NO DIRECT UPGRADE PATH from earlier versions of Opsview Monitor to Opsview Monitor 6.0 but it is possible to migrate your production system to Opsview Monitor 6.0 by following the steps described in Migrating from Opsview Monitor 5.x
  • If you had set up Opsview Monitor 6.0 Technical Preview 2 (shipped in May 2018), it is possible to upgrade this to the Early Adopter release. For more information, click here.

If you have any question which is not answered by our documentation, please contact our Customer Success team using our Support Portal.

Can I upgrade from earlier versions of Opsview Monitor to Opsview Monitor 6.0 EA?

  • There is no direct upgrade path at this time but migration is fully supported.

For more information, read Migrating from Opsview Monitor 5.x

How do I install Opsview Monitor 6.0 EA?

You have a choice of options, depending on what you are starting from:

For any help, please contact our Customer Success team via the Support Portal.

What support will I receive with this release?

  • The Early Adopter version is a production release. Therefore, if you adopt this version, you will receive the same level as support as detailed in your current subscription.

Will Opsview Monitor 6.0 EA support all my existing Nagios™ plugins, Opspacks, service checks and enterprise platforms?

  • Yes. Opsview Monitor 6.0 EA maintains full support for Nagios™ plugins.
  • Opsview Monitor 6.0 EA will also support all your existing Opspacks and custom service checks.
  • Opsview Monitor 6.0 EA integrates with all currently supported service desks and configuration management solutions.
  • If you need assistance getting existing integrations and extensions to work, please raise a ticket with our Customer Success team using our Support Portal.

Does the mobile app work with Opsview Monitor 6.0 EA?

  • The mobile application is compatible with Opsview Monitor 6.0 EA, although there are a few known issues due to the architectural changes, namely
    • If the Next Scheduled Check returns 0, the mobile app will display 01-01-1970 instead of Unknown.
    • An error will be thrown if you try to recheck a service check that cannot be rechecked (eg, a Passive or SNMP Trap service check).

How much will it cost me to upgrade to Opsview Monitor 6.0 EA?

  • As an existing Opsview Monitor customer, you will be able to upgrade to the Early Adopter release of Opsview Monitor 6.0 at no additional cost, as part of your subscription.

Known Issues

This release does not support:

  • In-place upgrades of Opsview Monitor from any earlier version except for Opsview Monitor 6.0 Technical Preview 2
  • NetAudit (RANCID) which is part of the Network Analyzer module is not available. Note that NetFlow is available.
  • Automated distribution of components
  • BSM notifications

For more detailed information, please take the time to read the Known Issues page.

FAQs about Opsview Monitor 6.0 EA