Opsview Knowledge Center

Known Issues

An overview of the known issues in this release of Opsview Monitor

The following issues have been identified to exist within Opsview Monitor 5.3:

Pause During Upgrade Process

Sometimes the upgrade process can appear to hang with the following message:

[ ok ] Restarting web server: apache2 ... waiting .
Reloading Opsview Watchdog

This will resolve itself if you wait long enough (typically around 10 minutes), but can also be fixed by opening a second session onto the server and running the following command as the "nagios" or "root" user.

pkill -f starman

The upgrade process should then continue within 30 seconds.

Reporting and Chrome Users

There is a known issue with Jasper Reporting for users who are using Chrome and have upgraded from Windows 8 to Windows 10. A workaround for this is to use an alternative supported browser such as IE11 or Firefox.

RPM Upgrade Issues

RPM platforms have been found to hang on upgrade due to an issue with watchdog and the new timeseries packages. In order to resolve this, the upgrade steps in section Upgrading CentOS or RHEL systems to 5.3.x should be followed

Rancid Module Dependency

Known Issue for installation on Ubuntu 16.04 please run these 2 additional commands after installation to fix a dependency issue.
apt install php7.0-xml /etc/init.d/apache2 restart

Known Issues

An overview of the known issues in this release of Opsview Monitor