Opsview Knowledge Center

User Interface

Learn how to use Opsview Monitors new user interface.

Overview

The Opsview Monitor user interface is designed with simplicity and minimalism in mind; each section is designed to make your day-to-day life easier – whether you are adding new Hosts or Dashboards, adding new Flow collectors, analyzing Events, or even configuring an new SNMP Polling Service Check.

The user interface is split into three sections:

  • Monitoring
  • Settings
  • Help

These sections are all accessible via the global menu. This menu is outlined in detail in the next section.

Monitoring

The monitoring section of the user interface contains all of the analytics and interpretation sections of Opsview Monitor, including:

  • My Dashboards: A fully customizable analytics section; here you can create your own specific views from over 25 Dashlets. These Dashlets allow you to take various sections from Opsview Monitor and view them on a single screen, e.g. you could have a Dashboard that contains data from ‘Hashtags’, ‘Events Viewer’ and ‘Host Groups, Hosts and Services’.
  • Host Groups, Hosts and Services: An analytics section where you can view the health of all the Hosts and Service Checks monitored by Opsview Monitor. These Hosts and Service Checks can be investigated, allowing for pinpoint accuracy when it comes to analyzing issues.
  • Hashtags: An analytics section where you can view the health of all objects tagged with specific Hashtags, i.e. is there anything in Opsview Monitor tagged with ‘#important’ in a non-OK state?
  • Events Viewer: Provides you the insight into the history of Opsview Monitor, i.e. ‘What happened at 6am yesterday?’. The Events Viewer can be filtered various ways, i.e. ‘Only show CRITICAL events, that occurred on these Hosts:…’.
  • Graph Center: Graph Center enables the mass creation and sharing of graphs. If you want to see all of the objects in a given Hashtag in a graph format, or if you want to specify a Service Check and view the values of every Host using the Service Check then this is the place.
  • Notifications: A section that provides a historical view of all notifications sent by Opsview Monitor, including who the notification was sent to, for which problem, and via which method, i.e. email, SMS, and so on.
  • Problems: A section which will display all Service Checks currently in a non-OK state within the Opsview Monitor system. This can also be filtered, i.e. only show me non-OK, unhandled issues.
  • Scheduled Downtimes: A section that allows you to view any active, pending or historical downtime (maintenance window/period) within the Opsview Monitor system. You can also choose to cancel downtime if it has not yet occurred.
  • NetAudit: An extra module that is installed as part of the Network Analyzer, the NetAudit section allows you to view and compare backups of network device configuration, or to see if any configuration changes have been made. This is also a great place to securely back up your configs.
  • Reporting: A module that is included in Enterprise/MSP and is an add-on for Pro edition customers, the Reports Module connects to the Opsview Data Warehouse (ODW) and allows for historical reporting on items such as ‘Cost of downtime’, ‘Events’, ‘SLA’ and more. These reports can be re-branded, and emailed automatically in a .pdf format to pre-determined recipients at pre-determined intervals.

Settings

The Settings section of the user interface is where you can add new objects to Opsview Monitor, configure various settings, options and more. Within the Settings section, there are up to 20 menu tiles (depending on factors such as optional modules and access control):

Reload: The reload tile will be dark blue when no changes are pending, and orange when changes have been made but not yet applied. Clicking on Reload will take you to a page where you can apply the changes that have been made and effectively put them into production.

Host and Host Group Organizer: The Host and Host Group Organizer is the section where you can configure the hierarchy of the Hosts and Host Groups that displayed within the ‘Host Groups, Hosts and Services’ section within Opsview Monitor, to name but one section. Here you can create a Host Group hierarchy such as ‘Europe > UK > England > London’ with your Hosts (servers, network devices, etc.) that are located in London as the end node.

Host Settings: This section allows for the creation, modification and deletion of Hosts within Opsview Monitor. Here you can add a new Host and make changes to existing Hosts such as adding Service Checks and Host Templates.

Service Checks: Here you can create new Service Checks such as a checked based on a new Monitoring Plugin, an SNMP Polling check or a new SNMP Trap check, and add them to Host Templates and Service Groups.

Hashtag Settings: This section allows you to create Hashtags within Opsview Monitor, and set their view settings – e.g. is it visible within ‘Monitoring > Hashtags’, is it Public, and so on.

BSM Settings: This section allows for the creation of Business Services and Components, including the setting of the resilience of each component and other related options.

Users and Roles: This section allows for the creation of new Roles (access control determining which Users can do what), the creation of new Users (new logins) and the assignment of Users to certain Roles, e.g. ‘Sam’ is an ‘Administrator’ and as such can do the following within Opsview Monitor: …”.

Auto-Discovery: This section will load the Auto-Discovery section of Opsview Monitor, which allows you to auto discover devices on the network and add them to Opsview Monitor. There is also the option to auto discover VMware Hosts and then subsequently auto discover the Guest machines running on the VMware Host.

Network Analyzer Settings: If you have purchased the Network Analyzer module, this tile will be visible. Within this section you can add new Flow Collectors and Flow Sources. For more information, please see Network Analyzer.

Multi-Tenancy Settings: If you have ‘TENANCIES’ enabled within your Users Role, this tile will be visible. This section allows for the creation of Tenancies. For more information, please see Multi-Tenancy.

Variable Settings: This section allows for the creation and definition of new variables. These new variables can then be used when configuring objects such as Service Checks and Hosts.

Time Periods: This section allows for the creation, modification and deletion of Time Periods within Opsview Monitor. Time periods can be used within Notification Profiles, Host settings and more.

Host Check Commands: This section allows for the creation, modification and deletion of Host Check Commands. Unlike Service Checks, Host Check Commands are used to determine the Host Status, i.e. is the Host UP, DOWN or UNREACHABLE.

Notification Methods: This section allows for the modification of existing Notification Methods (e.g. adding your username and password to enable push notifications), and also the addition of new, custom-written notification methods which can be then used within Notification Profiles (defined at the ‘User’ level) or Shared Notification Profiles.

SNMP Trap Settings: This section allows for the configuration of settings relating to SNMP Traps.
Shared Notification Profiles: This section allows for the creation, modification and deletion of Shared Notification Profiles.

Service Groups: This section allows you to create new Service Groups and move Service Checks into these groups. The groups are used for various functions such as Access Control and Notifications.

Monitoring Servers: This section allows you to add new Slave servers and Slave server clusters which can be used for monitoring Hosts and Service Checks at remote data centers, etc.

Modules: This section allows for the addition of extra modules within Opsview Monitor; however it is mainly used to troubleshoot and enable modules such as Reporting and NetAudit.

Host Template Settings: This section is used to create, modify and delete Host Templates which can then be applied to Hosts.

Help

The Help section provides access to two areas within Opsview Monitor, in addition to hyperlinks to external resources including forums and documentation:

  • My System: A one-stop shop for all information relating to the performance and stability of your Opsview Monitor system. It also allows for the addition of new software keys, the modification of data retention (ODW) and more.
  • Audit Log: Audit Log allows you to see what has happened on your Opsview Monitor system, who did it, when they did it and more.
  • Forums: Hyperlink which will load the Opsview Forums in a new tab.
  • Documentation: Hyperlink which will load the Opsview Knowledge Center in a new tab.
  • Opsview Support: Hyperlink which will load the Opsview Customer Success portal login within a new tab.
  • Opsview Training: Hyperlink which will load the Opsview.com website, focused on the available Training Courses.
  • About Opsview: Hyperlink which will load the Opsview.com website focused on the ‘About us’ page.
  • Videos & Tutorials: Hyperlink which will load the Videos section of Opsview.com, containing guides on how to use the software and other supporting materials.

Most Used

The ‘Most Used’ section is the first section seen when the overlay menu is loaded. This section will display your 12 most-used tiles, in the order of how often you click on them. In the example above, ‘My Dashboards’ is the most clicked on tile and ‘Notifications’ is the 12th most clicked on item.

This list is non-editable and is computer-generated based on the clicks per tile.

My Links

The 'My Links' section of the user interface is where you can add custom links to your Opsview Monitor system. These links can either be external links to Opsview, or you favourite saved Monitoring views from within Opsview Monitor.

The My Links tab will only be shown when you have one or more My Link's configured. These can be configured in one of two places: My Profile and Share View.

Setting your Homepage

The menu system within Opsview Monitor allows you to set a default Homepage; this will then become the page that is loaded when you log int to you Opsview Monitor system and also when you click on the Opsview Monitor logo in the top left-hand corner of the application. By default your Homepage will be set to Host Groups, Hosts and Services.

To set your Homepage, start by clicking on the ‘Menu’ icon (known as a ‘hamburger’ icon) within the navigation bar, as shown below:

Next, right click on the tile you would like to set as your Homepage, select the 'Set as Homepage' option.

Note: An external link created via My Links cannot be set as your Homepage.

When you have set your Homepage, a little 'home' icon will appear in the top right-hand corner of the tile.

User Interface

Learn how to use Opsview Monitors new user interface.