Opsview Knowledge Center

Contextual Menu: Hosts

An Overview of Contextual Menu Options for Hosts in Opsview Monitor

There are six options available within the contextual menu of a Host:

  • Schedule Downtime
  • Mass Re-Check
  • Mass Acknowledgement
  • Set Service Status
  • Edit Configuration for Host
  • Host Interfaces
  • Investigate

Schedule Downtime

The 'Schedule Downtime' option within a Host's contextual menu will open a modal window when clicked, which will look similar to the screen shown below:

The window allows the User to select various fields in the top half:

  • Start time: When the Downtime should begin (i.e. the start of the maintenance window).
  • End time: When the Downtime should end (i.e. the end of the maintenance window).
  • Comment: User entered free-text describing the reason for the Downtime.

In the lower half of the window, you must select the items which are to be put into downtime. This can be done on a Service Check by Service Check basis, or you can simply select 'all' (puts the Host and Service Checks into downtime), or you can choose to put only certain Service Checks into Downtime based on their state, i.e. only put CRITICAL Service Checks into Downtime.

Clicking the 'Schedule Downtime' button will submit the action to Opsview Monitor, which will result in either the 'Pending Downtime' or 'Active Downtime' icon appearing against the Host (these icons were outlined in section Overview of icons).

Mass Re-Checks

The 'Mass Re-Check' option within a Host's contextual menu will open a modal window when clicked, which will look similar to the screen shown below:

The window allows you to select which Service Checks that you wish to force a re-check. This can be done on a Service Check by Service Check basis, or you can simply select 'all' (schedule a re-check of the Host and all Service Checks within the given Host), or you can choose to re-check only certain Service Checks based on their state, e.g. only re-check CRITICAL Service Checks to see if they return to an 'OK' state.

Mass Acknowledgements

The 'Mass Acknowledgement' option within a Host's contextual menu will open a modal window when clicked, which will look similar to the screen shown below:

The window allows you to select which Hosts and Service Checks you wish to Acknowledge (and thus convert into a 'Handled' status). This can be done on a Service Check by Service Check basis, or you can simply select 'all' (Acknowledge all problem Service Checks within the given Host, and also acknowledge the Host if it in a non-OK state), or you can choose to Acknowledge only certain Service Checks based on their state, i.e. only acknowledge CRITICAL Service Checks.

As covered in Section 'Acknowledgments', only Hosts are not 'UP' or Service Checks that are not 'OK' can be Acknowledged.

You can also choose to send an Acknowledgement Notification ('Ack Notification') from within the modal window, which if checked will send a notification to the appropriate Users (i.e. those who are set up to be notified about the given Host/Service Checks).

Finally, there is the option to set the Acknowledgement as 'Sticky'. As covered in Section 'Acknowledgments':

'A sticky acknowledgement means that only when the Host or Service Check returns to an 'UP' or 'OK' state will the Acknowledgement be cleared. This is great for when there is a Host flapping between a warning state and a critical state.'

Set Service Status

The 'Set Service Status' option within a Host's contextual menu will open a modal window when clicked, which will look similar to the screen shown below:

The window allows you to select which Service Checks that you wish to change the status. This can be done on a Service Check by Service Check basis, or you can select 'all' (change the state of the Host and all of its Service Checks), or you can choose to change the state of only certain Service Checks based on their current state, i.e. only change 'CRITICAL' Service Checks to an 'OK' state, as with the screenshot above.

Please note, if an OK Service Check is changed to a non-OK status, i.e. CRITICAL, WARNING or UNKNOWN, the Check Interval will change to that of the 'Retry interval'. This means that the Service Checks you have changed from OK to CRITICAL, for example, will likely return to the OK state within one minute ' unless the Retry Interval is modified.

When an Acknowledgement has been set on a Host or Service Check it can be easily removed through the investigate modal.

In order to do this, start by clicking on the menu for the Host or Service Check you wish to remove the acknowledgement from and then selecting Investigate

Host Interfaces

The 'Host interfaces' option within a Host's contextual menu will open a modal window known as 'Investigate mode', focused on the 'Host Interfaces' tab. This will look similar to the screen shown below:

The Host interfaces tab is populated with data from the interfaces of the Host, as specified in the 'SNMP > Interfaces' section of that Hosts configuration (see Section Configuring a Host: 'SNMP' tab for configuration information).

The tab will display all interfaces set to be monitored within the aforementioned configuration section and is a great way to see how busy each interface is on the specified Host.

Edit Configuration for Host

The 'Edit Configuration for Host' option within a Host's contextual menu will open the edit window for the selected Host focusing on the 'Settings > Host Settings' tab, as seen below:

If you have suitable permissions, the link provides you with the ability to modify a Hosts configuration directly from the 'Host Groups, Hosts and Services' window.

On clicking the 'Submit Changes' button or the 'Cancel button', you will be placed on the 'Settings > Host Settings' window.

Contextual Menu: Hosts

An Overview of Contextual Menu Options for Hosts in Opsview Monitor