Opsview Knowledge Center

Contextual Menu: Host Group

An Overview of Contexual Menu Options for Host Groups in Opsview Monitor

There are five options available within the contextual menu of a Host Group:

  • Schedule downtime
  • Mass re-check
  • Mass acknowledgement
  • Set service status
  • Notes

Schedule Downtime

The 'Schedule Downtime' option within a Host Group's contextual menu will load a modal window when clicked, which will look similar to the screen shown below:

The window allows the user to select various fields in the top half:

  • Start time: When the downtime should begin (i.e. the start of the maintenance window).
  • End time: When the downtime should end (i.e. the end of the maintenance window).
  • Comment: User entered free-text describing the reason for the downtime.

In the lower half of the window, you must select the items which are to be put into downtime. This can be done on a Service Check by Service Check basis, or you can simply select 'all' (puts all Hosts and Service Checks within the given Host Group into Downtime), or you can choose to put only certain service checks into downtime based on their state, i.e. only put CRITICAL Service Checks into downtime.

Clicking the 'Schedule Downtime' button will submit the action to Opsview Monitor, which will result in either the 'Pending Downtime' or 'Active Downtime' icon appearing against the Host Group; these icons were outlined in section Overview of icons.

Mass Re-Check

The 'Mass Re-Check' option within a Host Group's contextual menu will load a modal window when clicked, which will look similar to the screen shown below:

The window allows you to select which Hosts and Service Checks that you wish to force a re-check. This can be done on a Service Check by Service Check basis, or you can simply select 'all' (scheduled a re-check of all Hosts and Service Checks within the given Host Group), or you can choose to re-check only certain Service Checks based on their state, e.g. only re-check CRITICAL Service Checks to see if they return to an 'OK' state.

Mass Acknowledgements

The 'Mass Acknowledgement' option within a Host Group's contextual menu will load a modal window when clicked, which will look similar to the screen shown below:

The window allows you to select which Hosts and Service Checks they wish to acknowledge (and thus convert into a 'Handled' status). This can be done on a Service Check by Service Check basis, or you can simply select 'all' (acknowledge all problem Hosts and Service Checks within the given Host Group), or you can choose to acknowledge only certain Service Checks based on their state, i.e. only acknowledge CRITICAL Service Checks.

As covered in Section 'Acknowledgments', only Hosts are not 'UP' or Service Checks that are not 'OK' can be acknowledged.

The User can also choose to send an acknowledgement Notification ('Ack Notification') from within the modal window, which if checked will send a Notification to the appropriate Users (i.e. those who are set up to be notified about the given Host/Service Checks).

Finally, there is the option to set the acknowledgement as 'Sticky'. As covered in Section 'Acknowledgments':

'A sticky acknowledgement means that only when the Host or Service Check returns to an 'UP' or 'OK' state will the acknowledgement be cleared. This is great for when there is a Host flapping between a WARNING state and a CRITICAL state.

Set Service Status

The 'Set Service Status' option within a Host Group's contextual menu will load a modal window when clicked, which will look similar to the screen shown below:

The window allows you to select which Hosts and Service Checks that you wish to change the status. This can be done on a Service Check by Service Check basis, or you can simply select 'all' (change the state of all Hosts and Service Checks within the given Host Group), or you can choose to change the state of only certain Service Checks based on their current state, i.e. only change 'CRITICAL' Service Checks to an 'OK' state, as with the screen above.

Please note, if an OK Service Check is changed to a non-OK status, i.e. CRITICAL, WARNING or UNKNOWN, the Check Interval will change to that of the 'Retry interval'. This means that the Service Checks you have changed from OK to CRITICAL, for example, will likely return to the OK state within 1 minute (the default value).

Notes

The 'Notes' option within a Host Group's contextual menu will load a modal window when clicked, which will look similar to the screen shown below:

The window allows the user to enter text in a WYSIWYG editor which can be seen and edited by other Users of Opsview Monitor (who have permission to view the relevant Host Group). This is a great way to leave notes about what Hosts are within this Host Group, or about the customer if there is a Host Group per customer, i.e. 'This is Tims Tyres, they are located in London, UK and have an internal subnet of 192.168.1.0/24 with the router at 192.168.1.0/24.

Contextual Menu: Host Group

An Overview of Contexual Menu Options for Host Groups in Opsview Monitor