There are five fields
that can be set in general (i.e. outside of the specific tabs). These are:
Profile Name: A friendly name for the Notification Profile, i.e. ‘On-Call’.
Alert me by: A drop-down list of all the Notification Methods who have the
‘Active:’ box checked, i.e. Email, Slack, SMS.
During: A drop-down list of all time periods available within the
system, i.e. ‘nonworkhours’, etc. For more information, see section 4.9. Time Periods
Send from alert #: Start sending Notifications from the
specified alert number. If the renotification interval is set to 15m, and the
value here is set to 4, the Notifications will only be sent after the Service
Checks/Hosts have been in a failed state for more than one hour.
Stop after alert #: Stop sending Notifications once this alert
number is reached. For example, if the renotification interval is set to 1h,
and this value is set to 3, then Notifications will stop being sent for this
profile after three hours. This allows for the creation of escalation paths, i.e. this User has not dealt with the problem
after three hours, lets stop alerting them and start alerting their manager (whose
profile is set to ‘Send from: 4’).
Note: When using 'Send from alert' for values above one (escalation alert), there has to be a Notification Profile in place that receives Notifications starting from one in order to increment the counter. One solution for this is to have a Notification Profile that sends Notifications to a /dev/null type of destination.