The BSM tab is
independent of the ‘Hosts/Services’ and ‘Hashtags’ tabs, and allows you to
determine when you are notified and for which Business Services/Components (if
you are using BSM).
In the above
screen, there are two sections. First, you can choose to be notified when
one or more specific Business Services go ‘Offline’, become ‘Impacted’, or their
Availability drops below a given threshold.
Similarly, you can
choose to be notified when one or more Components change to a ‘Failed’ state,
are ‘Impacted’, or when their Availability drops below a given threshold.
Once you have
configured what you want to be notified for, you can choose to enable three
Include notes in notification: If the Business Service/Component has notes
added to it, then you can choose to have these notes included in the email,
Notify on recovery: If the Business Service/Component returns to
an ‘Online’ status, then you can choose to be notified. This way, if you are
looking at your emails you can see the ‘DOWN!’ email, followed (hopefully) by the "It's back up!" email.
Re-notify every: These boxes allow you to specify how often
you’d like to be notified about a ‘failed’ component or an ‘Offline’ Business Service.
Once you have configured the three tabs, simply click on ‘Update’ and
the new personal Notification Profile will be created:
click on ‘Submit Changes’, and after a reload, your new Notification Profile
will be active!