To view the
Notifications sent from the Opsview Monitor system, you should click on
‘Notifications’ menu item within ‘Monitoring’:
This view is a great
way to check that Notifications are correctly being sent, and to also pinpoint
what has been sent and when.
By default, the
Notifications view is set to show Notifications that were generated within the
There are three
options within the ‘Notifications from the:’ drop-down:
Once selected, the
table will dynamically re-populate based on the duration specified.
If you wish to view Notifications between a specific date/time period, click on the ‘Notifications
from a particular date range’ radio button. This will allow you to set:
After you have
selected the ‘to’ and ‘from’ date and time fields, you need to click the
‘search’ icon which will populate the table with the relevant Notifications. If
you select an invalid time and date range, i.e. the end date is before the
start date, then an error will appear when the search icon is pressed:
Within the table
there are 7 columns:
These columns are:
The date and time when the Notification was generated.
The Host which has failed, or has a Service Check that has failed.
Service Check: If the Host check command has caused the
notification to be generated, then ‘n/a’ will be listed here. If not, then the
name of the Service Check will be listed here.
Status: The status of the Service Check or Host at the time of the
notification, i.e. if the notification was sent because the Service Check changed
to a ‘CRITICAL’ state, then the ‘Status:’ column will display the ‘CRITICAL’
The number of Users who were notified about this problem. This number is
clickable and will load a new modal window displaying the User and the name of
the Notification Profile for that User.
Notification Type: The type of Notification. This will most commonly be 'NORMAL' Other Notification types include: 'ACKNOWLEDGEMENT','FLAPPING STARTED','FLAPPING STOPPED','FLAPPING DISABLED','DOWNTIME STARTED','DOWNTIME STOPPED','DOWNTIME CANCELLED','CUSTOM'
Information: Service Check/Host check command output at time of failure.
There are two items within
the table that can be clicked on; you can click on the contextual menu and
‘Investigate’ the item which will load the investigate view as below:
The other item that
can be clicked on is the ‘number’ within the ‘Users’ column. When clicked, this
will list the User notified for this issue, the Notification Profile that
caused the Notification, the methods used to notify the User and the Notification
Methods they were notified by:
In the above
screen, we can see that two Users were notified about the issue in question.
Admin was notified twice as they have two Notification Profiles which matched the
issue; ‘01testprofile’ and ‘02receiveallalertsduringworkhours’ (the latter is
the Shared Notification Profile we saw earlier).
The icons listed
within ‘Notification Method’ can be ‘moused-over’ to reveal the specific Notification
Method , as shown below: