How do I Apply my Software Key to Opsview Monitor?
The automated activation process is documented in the
How do I Perform a Manual Activation?
The manual activation process is documented in the
I have applied a new Software Key but the Opsview Monitor User Interface still shows the original Software Key information?
On occasions, when a new software key is applied to an
Opsview Monitor system that is still currently using an active key, the new key is not
reflected in the Opsview Monitor User Interface.
If you did not see any errors in the key installation process, it has been installed and will be used. For reassurance though, you can carry out the following to force the Opsview Monitor User Interface to
reflect the latest key.
the Opsview master
the nagios user
E.g. sudo su – nagios
Change to the license directory E.g. cd /usr/local/nagios/etc/licenses
Identify the latest license file installed on the system - the files should have the date of when that license was installed E.g. ls -ltr
Move all files but the latest file into a backup directory E.g. mv <file> /var/tmp/
Force the licenses to be reread by opening the Opsview User Interface and navigating to the "Subscriptions" page E.g. <Navigation Menu > Help > My System > Subscriptions. If you already have this page open, reload it!
The correct license details should now be displayed